AuraCue Support

We process the content you select, your preferences and request context, generated results, a pseudonymous guest account ID, and limited device, usage, and diagnostic data.

With your permission, selected screenshots are sent for text recognition, and extracted conversation text and relevant request details are sent to AI providers to generate replies and analysis. AuraCue does not automatically redact personal information before processing. Remove unnecessary identifying details before uploading.

We retain information only as long as needed to provide the service, maintain security, and comply with applicable law. See our Privacy Policy for details on data retention and deletion.

AuraCue does not use submitted content for advertising or to train its own models, and we do not sell personal information. Your screenshots, conversation content, AI prompts, preferences, and AI-generated results are not sent to third-party analytics or advertising-attribution providers.

On Android, AuraCue uses a system-provided image or file selection interface to access only the screenshots or images you choose. The App does not request broad access to browse or scan your full photo library. AuraCue uses Google Advertising ID (GAID), when available and permitted, for advertising attribution, campaign and conversion measurement, and user analytics.

You can request deletion of your guest account and associated data through Me > Delete Account or by emailing ayoubmaameri1995@gmail.com. Requests are handled in accordance with applicable law, with limited retention as described in our Privacy Policy. Uninstalling the app does not delete your account or server-side data.

Upload only content you are authorized to use, and remove unnecessary identifying details. AI-generated interpretations may be inaccurate and should not be treated as verified facts about another person.

On Android, tap Report on the relevant reply or analysis result page. Select a reason or enter your own, then submit without leaving the app.